Frequently asked questions
Is BrainDV connected to the U.S. government?
No. BrainDV is an independent photo preparation tool made by BuroBrain LLC. It is not affiliated with or endorsed by the U.S. Department of State or any government agency.
Will my photo be accepted?
Final acceptance is determined by the relevant authority. BrainDV helps you prepare a photo according to published U.S. requirements and explains each check, but it cannot make that decision.
Is BrainDV a subscription?
No. The unlock is a one-time purchase with no recurring charge. It includes 4 completed exports per entitlement year. Unused included exports expire at the end of each entitlement year. Extra export credits never expire.
Does a purchase on iPhone work on Android?
No. Purchases are platform-specific. A purchase made through Apple works only in the iPhone app, and a purchase made through Google works only in the Android app.
Do I need an account?
Not to explore. Camera guidance, checks on your phone and preview work without an account. An account is needed to buy, restore purchases, keep a history across devices or delete your data from our servers.
Does BrainDV use face recognition?
No. BrainDV finds face landmarks on your phone to position the crop. They are processed in memory and not stored, and BrainDV does not create identity templates or try to recognise who you are.
Does BrainDV use AI?
The checks that decide pass or fail use fixed, measurable rules. An optional advice feature can send a photo to OpenAI for written tips. It is off by default, asks for your consent first and is never part of the final checks.
Can I use BrainDV for a child's photo?
Not yet. Support for children's photos is planned but not available, and BrainDV is not directed at children. Please do not use BrainDV to prepare a photo of anyone under 16 until we announce support for children's photos.
Where can I get BrainDV?
BrainDV is not yet available in any app store or country. Join the waitlist and we will let you know when testing opens.
Which languages are available?
The website is available in English, French, Arabic, Russian and Ukrainian. Translations are machine drafts that have not yet been reviewed. Legal pages are currently available in English only.
Coming soon
BrainDV is coming soon
BrainDV is not yet available in any app store or country. Join the waitlist to hear when testing opens.
Join the waitlist
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